For purposes of these Terms and Conditions:

### "DATEN", "DATEN Global", "we" or "our"

Refers exclusively to DATEN Global LLC, a company incorporated in the State of Wyoming, United States.

### "User"

Any person who accesses, browses or uses the website.

### "Customer"

Any individual or legal entity that requests a quote, makes a purchase or contracts DATEN Global services.

### "Site"

The datenglobal.com website and its various pages, features and associated systems.

### "Product"

Goods marketed, purchased or managed by DATEN for a customer.

### "Quote"

A commercial proposal prepared for a specific transaction.

### "Order"

A transaction confirmed by the customer and accepted by DATEN.

### "Logistics Operator"

A company responsible for transporting, managing or delivering a shipment.

### "Destination Country"

The country where the customer or recipient requests delivery of the product.

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DATEN Global LLC provides services related to the purchase management and coordination of international delivery of products acquired in the United States.

Our service may include:

• product search and availability;
• purchase management;
• coordination with suppliers;
• transaction preparation;
• logistics coordination;
• international transportation;
• document guidance;
• order tracking;
• delivery coordination.

DATEN does not manufacture the products offered on the platform.

Products are manufactured by their respective manufacturers and belong to their corresponding brands.

---

DATEN generally operates as follows:

Customer requests a product

↓

DATEN prepares a quote

↓

Customer reviews and accepts

↓

Customer makes payment

↓

DATEN purchases the product

↓

DATEN coordinates transportation

↓

Export/import process

↓

Delivery to the recipient

The exact structure may vary depending on the product, country and transaction conditions.

---

Before confirming a transaction, DATEN may provide a detailed quote.

The quote may include:

• product;
• brand;
• model;
• quantity;
• product price;
• DATEN service;
• transportation;
• operating expenses;
• taxes or import estimates when reasonably determinable;
• other applicable costs;
• total transaction amount;
• estimated time;
• special conditions.

The quote represents the economic conditions known at the time it is issued.

---

Quotes may be subject to a validity period.

This is because the following may change:

• prices;
• availability;
• exchange rates;
• logistics costs;
• taxes;
• supplier rates;
• transportation conditions.

The specific validity period will be stated in the quote when applicable.

---

Publication of a product on the site does not guarantee immediate availability.

Availability must be confirmed before purchase.

A product may:

• sell out;
• change in price;
• become unavailable;
• change configuration;
• become subject to restrictions.

DATEN will communicate any relevant change known before the transaction is completed.

---

A transaction is considered confirmed when:

1. the customer accepts the quote; 2. provides the required information; 3. makes the corresponding payment; 4. DATEN verifies the payment; 5. DATEN confirms the transaction.

Payment alone does not necessarily mean that DATEN has purchased the product.

---

Once the transaction is confirmed, DATEN may proceed with the purchase of the product.

DATEN may acquire products through:

• distributors;
• suppliers;
• retailers;
• stores;
• legitimate commercial channels;
• other suppliers available in the United States.

The specific source of acquisition may vary depending on the product.

---

DATEN seeks to acquire original products through legitimate commercial channels.

Information regarding authenticity, warranty and product conditions will be subject to the characteristics of the supplier, manufacturer and corresponding transaction.

DATEN does not manufacture the products marketed through its platform.

---

DATEN Global LLC is an independent company from the brands whose products appear on the site.

Unless expressly stated otherwise, DATEN:

• is not a representative of the brands;
• is not an affiliate;
• is not a subsidiary;
• is not an agent;
• is not a licensee;
• is not an authorized distributor;
• is not an official partner.

The appearance of a brand on DATEN Global is intended to identify products that DATEN may manage or purchase for its customers.

---

Names, logos, designs and trademarks belong to their respective owners.

Brands that may appear on the site include, among others:

• Apple;
• DJI;
• Sony;
• Canon;
• Nikon;
• Blackmagic Design;
• Aputure;
• Microsoft;
• Calvin Klein;
• Michael Kors;
• Carolina Herrera;
• Columbia;
• The North Face;
• Dior;
• Tommy Hilfiger;
• Marc Jacobs;
• Valentino;
• Giorgio Armani;
• Nintendo;
• Levi's;
• Adidas;
• Coach;
• Gucci;
• Razer;
• Nike;
• Ralph Lauren;
• MSI;
• Yves Saint Laurent;
• Prada;
• ASUS;
• Chanel;
• Dolce & Gabbana.

Inclusion of a brand does not imply affiliation, sponsorship, authorization or official representation.

---

All payments corresponding to transactions conducted through DATEN Global are made directly to DATEN Global LLC.

Available payment methods may include:

• credit or debit card;
• Stripe;
• PayPal;
• bank transfer;
• other methods published on the site.

Availability of each method may vary depending on the country and transaction.

---

The customer must pay the total amount stated in the accepted quote.

The amount may include:

• product;
• DATEN service;
• transportation;
• operating costs;
• taxes;
• import costs;
• other expressly included items.

The exact composition will be stated in the quote.

---

The customer must ensure that DATEN receives the total amount stated in the quote.

If the payment method used generates:

• fees;
• bank charges;
• transfer costs;
• currency conversion expenses;
• other charges;

the customer will be responsible for such costs when applicable and when permitted by applicable law.

This does not authorize DATEN to charge fees prohibited by applicable law.

---

DATEN may verify payments before beginning the acquisition process.

In the case of a bank transfer, the customer may be required to provide:

• proof of payment;
• reference;
• transfer information;
• bank document.

The transaction may remain pending until DATEN confirms effective receipt of the funds.

---

When the customer uses an external processor, such as Stripe or PayPal, certain payment-related operations may be subject to that provider’s terms.

DATEN does not control the internal policies of external processors.

---

DATEN uses payment providers and technological tools intended to process transactions securely.

DATEN does not ask the customer to provide online banking passwords or confidential information that is not necessary to complete the transaction.

The processing of personal information related to payments is governed by our Privacy Policy.

---

Products shipped internationally may be subject to:

• taxes;
• tariffs;
• import duties;
• fees;
• charges;
• permits;
• other requirements.

These items depend on the destination country and the characteristics of the product.

When these costs can reasonably be determined before the transaction, they may be included or estimated in the quote.

---

Estimates of taxes or import costs do not necessarily represent the final assessment made by authorities.

Final determination is made by the competent authorities of the destination country.

---

The customer must provide truthful information and cooperate with applicable import procedures.

This may include:

• identification;
• recipient information;
• documentation;
• proof of payment;
• permits;
• additional information.

---

DATEN does not participate in transactions intended to:

• evade taxes;
• declare false values;
• falsify documentation;
• conceal goods;
• avoid controls;
• use incorrect information;
• import prohibited products.

The customer may not request DATEN to carry out any of these practices.

---

DATEN may coordinate transportation through international logistics operators.

The operator may vary depending on:

• country;
• product;
• weight;
• dimensions;
• availability;
• route;
• modality;
• restrictions.

---

Delivery times stated by DATEN are estimates.

Timing may depend on:

• acquisition;
• availability;
• preparation;
• transportation;
• customs;
• documentation;
• destination city;
• final delivery.

Specific timing for each transaction will be communicated to the customer during the quote process when possible.

---

DATEN cannot guarantee that an international transaction will be completed within an exact period when third parties or authorities are involved.

Delays may occur due to:

• customs;
• inspections;
• documentation;
• transportation;
• weather;
• holidays;
• restrictions;
• extraordinary events.

Legal rights applicable to the customer due to a delay are not excluded.

---

DATEN may provide tracking information through:

• user account;
• email;
• WhatsApp;
• advisor;
• platform.

Tracking information may depend on third-party systems.

---

Some site features require an account.

The user is responsible for:

• providing accurate information;
• keeping the account secure;
• protecting credentials;
• reporting unauthorized access.

---

DATEN may allow access through a Google account.

DATEN does not need to know or store the user’s Google password.

Processing of data associated with sign-in is subject to our Privacy Policy.

---

The customer may request cancellation while DATEN has not yet purchased the product, subject to the specific conditions of the transaction and applicable law.

Once the product has been purchased, cancellation due to a change of mind may be limited.

This is because the product may have been purchased specifically for the customer.

---

Conditions applicable to:

• cancellations;
• returns;
• defective products;
• incorrect products;
• damage;
• refunds;

are detailed in our Returns and Refunds Policy.

Mandatory consumer legal rights prevail over any incompatible contractual provision.

---

When a product presents a possible defect, the customer must contact DATEN.

The case may be evaluated considering:

• manufacturer;
• supplier;
• warranty;
• nature of the defect;
• evidence;
• applicable law.

---

If a product arrives damaged, the customer must report it immediately.

We recommend keeping:

• packaging;
• labels;
• photographs;
• videos;
• documentation.

DATEN may coordinate a claim with the relevant operator.

---

If the customer receives a product different from the one confirmed in the transaction, the customer must notify DATEN.

The solution may include:

• replacement;
• return;
• refund;
• another applicable solution.

---

The customer is responsible for providing accurate information.

This includes:

• name;
• address;
• telephone number;
• email;
• product characteristics;
• information required for importation.

Errors may result in delays or additional costs.

---

The customer must provide a complete and accurate address.

If the address is incorrect, the following may occur:

• delays;
• redeliveries;
• storage;
• return;
• additional charges.

Where legally applicable, such costs may be the customer’s responsibility.

---

Certain products may be subject to restrictions on:

• export;
• transportation;
• importation.

DATEN may reject a transaction when it determines that it cannot be legally completed.

---

The customer agrees to use DATEN services only for lawful purposes.

DATEN may suspend or cancel transactions that may involve:

• fraud;
• money laundering;
• counterfeiting;
• evasion;
• smuggling;
• sanctions violations;
• international trade violations;
• other unlawful activities.

---

DATEN’s own content and third-party rights are governed by our Intellectual Property Policy.

Third-party trademarks belong to their respective owners.

---

The user agrees to use the site lawfully.

The user may not:

• interfere with operation;
• attempt unauthorized access;
• introduce malicious code;
• conduct fraudulent activities;
• systematically copy protected content;
• use the site for unlawful activities.

---

DATEN seeks to keep the site available, but does not guarantee that it will operate permanently without:

• interruptions;
• errors;
• maintenance;
• technical problems;
• third-party failures.

---

The site may contain links to third-party sites.

DATEN does not necessarily control:

• content;
• policies;
• availability;
• security;
• privacy practices;

of such sites.

The user should review the applicable terms and policies.

---

DATEN may work with:

• suppliers;
• logistics operators;
• agents;
• payment processors;
• technology platforms;
• other third parties.

Each third party may be subject to its own terms.

---

DATEN does not directly control all actions of third parties.

For example:

• a supplier may change availability;
• an operator may delay a shipment;
• an authority may inspect a package;
• a processor may reject a transaction.

DATEN will make reasonable efforts to manage these situations.

---

DATEN will not be liable for failures or delays arising exclusively from circumstances beyond its reasonable control, including:

• natural disasters;
• conflicts;
• wars;
• strikes;
• government restrictions;
• closures;
• logistics interruptions;
• widespread failures;
• extraordinary events.

This provision does not limit liabilities that cannot legally be excluded.

---

DATEN collects and uses personal information to manage:

• accounts;
• quotes;
• orders;
• payments;
• shipments;
• customer service;
• legal compliance.

Processing is governed by our Privacy Policy.

---

When conducting a transaction, the customer may receive communications related to:

• quotes;
• payments;
• orders;
• shipments;
• documentation;
• incidents;
• customer service.

Operational communications may be necessary to properly complete the transaction.

---

DATEN provides assistance to accompany the customer throughout the transaction.

The customer may communicate through the official channels published on the site.

The service may include:

• product guidance;
• quotes;
• tracking;
• documentation;
• logistics;
• incidents.

---

DATEN seeks to keep published information up to date.

However, unintended errors may occur regarding:

• prices;
• availability;
• specifications;
• photographs;
• timing.

DATEN may correct errors and communicate any relevant change to the customer before completing a transaction.

---

Prices may change due to:

• availability;
• supplier;
• market;
• promotions;
• exchange rate;
• logistics costs.

The applicable price will be the one stated in the accepted quote.

---

If there is an obvious error in a quote or publication, DATEN may correct it.

If the customer has already paid and the transaction cannot legally be completed under the applicable conditions, DATEN may cancel the transaction and process the corresponding refund when applicable.

---

Until the transaction is completed according to the agreed conditions, rights to the purchased product may be subject to the applicable payment, acquisition and delivery conditions.

Once the corresponding transfer to the customer has been completed, rights to the product will be determined in accordance with applicable law.

---

Product warranties depend on the manufacturer, supplier and product.

DATEN should not automatically be interpreted as the manufacturer or warrantor of the product.

Where an applicable warranty exists, DATEN may assist the customer in managing the corresponding process.

---

Not all manufacturers offer international coverage.

The customer should consider that:

• warranty;
• technical service;
• support;
• activation;

may vary by country and product.

When a relevant limitation is known, DATEN will seek to communicate it before confirming the transaction.

---

For transactions destined for countries other than the country where DATEN makes the acquisition, the customer may be considered the importer or recipient depending on the transaction structure and applicable law.

The customer must comply with the requirements of their country.

---

The customer must cooperate with any procedure necessary to complete the importation.

Failure to provide required information may result in:

• delays;
• costs;
• holds;
• return.

---

Once a transaction has been confirmed, any modification may affect:

• price;
• availability;
• transportation;
• taxes;
• time.

DATEN will evaluate each modification request individually.

---

When a transaction includes several products, DATEN may carry out:

• combined acquisition;
• separate acquisition;
• partial shipments;

depending on availability and logistics.

---

The customer agrees that DATEN may use electronic means for communications related to the transaction.

This may include:

• email;
• platform;
• messages;
• WhatsApp;
• other channels provided by the customer.

---

Electronic communications and records related to a transaction may be used to:

• verify instructions;
• confirm payments;
• verify acceptance;
• manage orders;
• resolve incidents.

Where legally applicable, these records may be used as evidence of the transaction.

---

DATEN may temporarily suspend an account when there are reasonable grounds related to:

• security;
• fraud;
• illegal activity;
• breach of these Terms;
• unauthorized access.

When appropriate and legally possible, DATEN will inform the user.

---

The user may stop using the service.

DATEN may close or restrict an account when there is a legitimate cause, including breach of these Terms or legal requirements.

Outstanding obligations arising from a transaction will remain in force when applicable.

---

If DATEN does not immediately exercise a right provided under these Terms, this does not mean that DATEN has waived the right to exercise it later.

---

If any provision of these Terms is considered invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by applicable law.

---

DATEN may update these Terms to reflect:

• legal changes;
• operational changes;
• new services;
• new features;
• technological changes;
• modifications to payment methods;
• changes in logistics processes.

The current version will be available on the site.

---

Amendments to these Terms will not retroactively affect the rights or obligations of already confirmed transactions where applicable law does not permit this.

The specific conditions accepted for a transaction may remain applicable.

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These Terms will be interpreted in accordance with the laws applicable to the relationship between DATEN Global LLC and the customer.

The choice of law is not intended to deprive the consumer of mandatory rights available under the laws of their jurisdiction when those rights cannot be validly excluded.

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Nothing in these Terms is intended to exclude consumer rights that are mandatory under applicable law.

Where a mandatory rule grants a consumer a right that is incompatible with a provision of these Terms, that mandatory rule will prevail with respect to the corresponding right.

---

DATEN will seek to resolve any dispute through direct communication with the customer before resorting to formal procedures.

The customer may contact customer service and provide:

• order number;
• quote;
• description of the issue;
• documentation;
• evidence.

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Where legally applicable, disputes may be subject to the jurisdiction of the competent courts corresponding to the contractual relationship and applicable law.

This provision is not intended to limit consumers’ legal rights regarding jurisdiction where such rights are non-waivable.

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The primary version of these Terms may be available in Spanish.

Where translations exist, they are provided to facilitate understanding.

In the event of differences between versions, the legally applicable version will be determined in accordance with the relevant law.

---

By:

• browsing the site;
• creating an account;
• requesting a quote;
• accepting a quote;
• making a payment;
• confirming an order;

the user acknowledges having had access to these Terms and accepts the provisions applicable to the transaction.

Where the law requires specific consent, DATEN will request such consent through the corresponding mechanism.

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For questions related to these Terms, you may contact us through the official channels published at:

[https://datenglobal.com/](https://datenglobal.com/)

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These Terms should be read together with:

• Frequently Asked Questions
• Delivery Times
• Track Order
• Privacy Policy
• Cookie Policy
• Shipping Policy
• Returns and Refunds Policy
• Intellectual Property
• Customer Service

Each document governs specific aspects of the relationship between DATEN and its customers.

---

DATEN Global LLC

Place of incorporation: Wyoming, United States

Business activity: Wholesale Trade and International Distribution

Website: datenglobal.com

DATEN Global LLC is the entity that maintains the contractual relationship with customers who conduct transactions through DATEN Global.

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## DATEN Global

DATEN Global LLC

Wyoming, United States

Business activity: Wholesale Trade and International Distribution

Last updated: August 23, 2026

These Terms and Conditions govern the use of the DATEN Global website and transactions carried out directly with DATEN Global LLC, without prejudice to rights and obligations that may apply under the laws of the customer’s country or the destination of the transaction.